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Melvin L. Silberman

The 60-Minute Active Training Series: How to Speak Up Without Putting Others Down, Participant's Workbook (Active Training Series)

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ISBN: 0787973599
Издательство: Pfeiffer
Год издания: 2004
Book DescriptionAssertive people are able to clearly make their point, speak their mind, and express their needs while maintaining others’ self-esteem. How to Speak Up Without Putting Others Down, Participant’s Workbook from the popular 60- Minute Active Training Series offers you a ready-made design for an effective, yet brief program that will teach you how to express yourself clearly, directly, and tactfully. Specifically, you will learn how to Express yourself in a straightforward way?without offending others Stand your ground, tactfully even in the face of resistance Persist with people who fail to follow through on their communications and promises
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