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Robert Craven

Customer Is King: How To Exceed Their Expectation (Virgin Business Guides)

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· OZON.ru 1687р. [Проверить наличие]
ISBN: 0753509687
Издательство: Virgin Publishing
Год издания: 2005
Book DescriptionMake your business stand out from the crowd - look at it through your customers' eyes, understand what they really want and, ultimately, get them to buy from you. Includes, checklists and worksheets, case studies of real businesses, and answers to frequently asked questions.
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