Книгу можно купить в интернет-магазинах:
· OZON.ru 2211р. [Проверить наличие]
ISBN: 1932226427Издательство: Wizard Academy Press
Год издания: 2005
Book Description Revolutionize Your Business From the Inside-Out Marketing without Advertising Today's customer has discovered that they can often find the best price, service, and quality without ever leaving the comfort of their pajamas. What can you offer that your customer can't get online? And if competing with the Internet isn't enough, you also have to battle national retailers, deep-discount megastores and big-box merchants. Convincing the customer to choose you over all other options has become more challenging - and more important - than ever. The way to thrive is to provide a buying environment so dynamic and inviting that your customers will want to come back again and again. In other words, it's about the world inside your door ? where you meet, or fall short of, your customers' expectations ? i.e. the "Personal Experience Factor." The One Year Business Turnaround is an inclusive guide that provides you with a year's worth of...