The Streetcorner Strategy for Winning Local Markets: Right Sales, Right Service, Right Customers, Right Cost
Robert E. HallISBN: 0963948504;
Companies know the old sales and service model isn't working anymore--it costs too much and delivers too little. The Streetcorner Strategy has inspired a new approach, Relationship Management. Companies around the world are implementing this powerful new model based on the book's core principles.
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