First Response : Critical First Response Steps : A Management Model for Effective Response to Crisis; Scenario Response Development Checklist : A Work-Up Model; The Case Study : A Conclusions/Lessons Learned Framework
James E. Lukaszewski, Mary Ann N. CottonISBN: 1883291208;
Your worst nightmare (insert it here) has just begun. Your career and the company's reputation are just a short step or click from ruin. This three-part monograph provides a management model for effective response to crisis; a scenario-based, work-upmodel for developing a response checklist; and a case study approach to contemporaneously identifying problems created by response to a specific crisis situation and forecasting problems and consequences that will require later resolution.
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