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ISBN: 0789448645, 9780751307696Издательство: Dorling Kindersley Publishing
Practical techniques show you how to target customers, identify their needs, present your product effectively and win sales. Learn all you need to know about successful selling, from developing self-confidence and closing a deal to understanding customers and managing a sales team. Selling Successfully not only shows you how to improve your powers of persuasion, it also provides practical techniques for building mutually rewarding, win-win relationships with customers. Power tips help you handle real-life situations and develop first-class selling skills that will dramatically improve your ability to make good transactions and hit sales targets. The Essential Manager have sold more than 1.9 million copies worldwide! Experienced and novice managers alike can benefit from these compact guides that slip easily into a briefcase or a portfolio. The topics are relevant to every work environment, from large corporations to small businesses. Concise treatments of dozens of business...