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Ferdinand F. Fournies

Why Customers Don't Do What You Want Them to Do : 24 Solutions to Common Selling Problems

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ISBN: 0071417508, 9780071417501
Издательство: McGraw-Hill
Год издания: 2003
Book Description THE MCGRAW-HILL PROFESSIONAL EDUCATION SERIES These quick reads, based on McGraw-Hill bestsellers, are designed to meet the needs of busy people. Titles in the series focus on each book's main themes and action ideas, reduced to a manageable page count for on-the-go readers. A results-focused guidebook for recognizing and resolving 24 often-fatal customer objections, and then moving to the close.