Assessment in Student Affairs : A Guide for Practitioners (Jossey-Bass Higher and Adult Education Series)
M. Lee Upcraft, John H. SchuhISBN: 0787902128; 9780787902124;
For practitioners at all levels of experience, Assessment in Student Affairs provides a single-volume, practical resource on using assessment to develop and improve all facets of student affairs. It includes detailed guidance for student affairs staff on how to assess student needs, student satisfaction, campus environments, campus cultures, and student outcomes. And it explains how senior staff can employ assessment findings in strategic planning, policy development, and day-to-day decision making.