Info-line : Level 5 Evaluation: Mastering ROI
Jack Phillips, Patricia F. PulliamISBN: 1562862278; 978-1562862275;
Outlines the ways HR practitioners (1) can demonstrate how training affects the organization's bottom line, (2) can explain the linkage between HR and business strategies, and (3) can illustrate a level of accountability for the HR department. Describesmethods of collecting data, isolating the effects of training, and the barriers and benefits to ROI. Job aid includes a data collection plan and an ROI analysis plan.
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