Обложка книги Dealing With Difficult People (The Results Driven Manager Series)

Dealing With Difficult People (The Results Driven Manager Series)

ISBN: 1591396344; 9781591396345;
Издательство: Harvard Business School Press
Страниц: 140

This guide will help managers develop the skills to deal with difficult people and personalities and learn to work productively with them Readers will learn to manage anger and negativity in the workplace, understand how to use feedback to improve a situation and know when and how to hold people accountable for their actions. Avoid Conflicts and Negativity Foster Positive Behaviour Motivate Underperformers