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Dealing With Difficult People (The Results Driven Manager Series)

Обложка книги Dealing With Difficult People (The Results Driven Manager Series)

Книгу можно купить в интернет-магазинах:

· OZON.ru 1752р. [Проверить наличие]
· OZON.ru 611р. [Проверить наличие]
ISBN: 1591396344, 9781591396345
Издательство: Harvard Business School Press
Год издания: 2004
Страниц: 140
This guide will help managers develop the skills to deal with difficult people and personalities and learn to work productively with them Readers will learn to manage anger and negativity in the workplace, understand how to use feedback to improve a situation and know when and how to hold people accountable for their actions. Avoid Conflicts and Negativity Foster Positive Behaviour Motivate Underperformers