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ISBN: 1591397480, 9781591397489Издательство: Harvard Business School Press
Год издания: 2005
Forced ranking assesses employee performance relative to peers rather than against predetermined goals. It's a performance management tool that?when used right?has increased productivity, profitability, and shareholder value. Unfortunately, some firms have misunderstood what forced ranking is, or have implemented it poorly?resulting in confusion and controversy. In this hands-on book, renowned performance management expert Dick Grote dispels common misperceptions about forced ranking and offers a clear-headed, convincing argument for why it should be a necessary part of any robust performance appraisal system. Based on extensive research, case studies, and consulting experience, the book provides a practical framework for developing a forced-ranking system that is fair, humane, and effective. From establishing appropriate guidelines to accurately categorizing employees, to managing A, B, and C talent differently, Grote shows how managers can use this tool to...