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Milady's Salon Receptionist's Handbook

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· OZON.ru 4026р. [Проверить наличие]
ISBN: 1562530445
Издательство: Milady Publishing
This one-of-a-kind training manual will show students and professionals how to efficiently serve clients, staff and management. A "must have" resource, this manual covers everything a professional receptionist needs to know to succeed in a career, from procedures to techniques. Just some of what you will learn includes: -How to function as a more professional level and achieve a more satisfying position -How to run an appointment desk, greet clients, sell retail products and bookkeeping -How to establish positive relationships with management and staff ALSO AVAILABLE AUDIOTAPE, ISBN: 1-56253-307-X