Professionalism in the Office: Proven Techniques for Administrators, Secretaries, and Coordinators (Crisp 50-Minute Book)
Marilyn Manning, Carolyn Professional Excellence for Secretaries BarnesISBN: 1560526068;
The role of the secretary has blossomed into many different roles with the advent of new communication tools and the many changes in the workforce. This book has been revised and updated to blend the idea, the tasks, and the roles of the secretary and toshow how the standards and professionalism that the secretarial role embraced can be modernized and shared throughout an office. Learning Objectives: To help you position yourself as a professional To discuss techniques for enhancing your professional image. To provide ideas for expanding skills and responsibilities. To describe practical ways to communicate for better results. To provide tips for building relationships and networks.
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