J. D. Illiad Frazer, IlliadISBN: 1565926730; 9781565926738;
User Friendly tells the story of Columbia Internet, "the friendliest, hardest-working, and most neurotic little Internet Service Provider in the world." Take three techs, two salespeople, a designer, two executives, a couple of administrative staff, mix in a mischievous Artificial Intelligence and a "dust puppy" born from the innards of a mega server, put them all together in a crowded little office, and you have the makings of one of the most off-beat, original, and funny comic strips to come along in years. User Friendly reads like Dilbert for the open-source community. Already in syndication in The National Post , one of Canada's two leading national newspapers, and with a massive online following, it provides outsiders a lighthearted look at the world of the hard-core geek, and allows those who make their living dwelling in this world a chance to laugh at themselves.