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ISBN: 0595090532Издательство: Writers Club Press
Knowledge Management is a mission critical concern for all managers of today and tomorrow. In a world where political borders are becoming less significant than organizational borders, we face more competition from regions that never before entered our concerns. Unfortunately, with a global market we are also beginning to suffer under a deluge of data and information, the mass volume of which can actually stifle our efforts at knowledge creation. Infrastructure for Knowledge Management is abook that bridges the gap between the new demands being placed upon management and the tools used by Information Technology specialists in their attempt to manage information. In this book we take a look at both the cultural components required as well as the technology we can use to support knowledge capture and transfer.