Benchmarking Workbook: With Examples and Ready-Made Forms
Bengt KarlA¶fISBN: 0471955876;
The Benchmarking Workbook will do exactly what the title suggests ? make it easier for you to put theory into practice. It is a "do-it-yourself" guide to benchmarking. Benchmarking methods are simple, easy to grasp, and universal ? everyone cando it! But many people suffer from unclear frames of reference, impossible deadlines, inadequate budgets, unexplained expectations; even when these obstacles are overcome, the greatest danger is becoming swamped by detail. This is where the Benchmarking Workbook will prove to be a major ally. If you are on a benchmarking team, you will find that this workbook is a tool to help get at the practical aspects; aspects with which books of theory just cannot cope. It includes examples from actual cases self-diagnostic "what to do" sections forms, checklists and questionnaires The Benchmarking Workbook helps you organize your research clarify your thinking prioritize your findings The Benchmarking Workbook...
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