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Ronald L. Jacobs

Structured On-the-Job Training: Unleashing Employee Expertise into the Workplace

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ISBN: 1576752429
Издательство: Berrett-Koehler Pub
The second edition of this book provides a comprehensive guide to understand, develop, and use structured on-the-job (OJT) training in a variety of training situations and organizational contexts. Its underlying goal is to improve the training approachescurrently used in the actual work setting to develop high levels of employee competence, or expertise, in the workplace. Once developed, this expertise can be unleashed to help solve problems for the benefit of individuals, organizations, and societies alike. This second edition has a decidedly different emphasis from the first edition. The first edition of this book essentially introduced the point that on-the-job training (OJT) in organizations could be structured, or planned, in nature, and that it could result in more reliable and predictable training outcomes. The goal of the second edition is to expand and extend the initial emphasis, but without losing the fundamental message. New information has been blended into most...