The New Supervisor: A Guide for the Newly Promoted
Elwood N. Chapman, Wil McKnightISBN: 1560526688;
Guide to becoming a successful supervisor. Introduces the challenges and opportunities found in a leadership role; such as delegating, prioritizing, and coaching. Exercises and examples show how to remain positive under stress, transmit a winning attitude, set discipline lines, and communicate effectively. Previous edition: c1992. Softcover.
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