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ISBN: 0814470602Издательство: American Management Association
You've been promoted! Are you happy, excited, perhaps even a little (or a lot) anxious and stressed out--wondering how you're going to handle all your new responsibilities? If so, stop worrying and start reading THE ROOKIE MANAGER. It's the perfect stress-reducer--the next best thing to a Swedish massage. This indispensable guide prepares inexperienced managers for the realities of today's fast-paced business environment and provides useful, real-world information that will help you relax comfortablyinto your new managerial position. Topics covered include: * understanding the manager's role * managing former peers * choosing a management style * daily planning * leadership and coaching * building and managing a team * motivating people to do their best * making tough decisions * delegating work * hiring and orienting new employees * conducting performance appraisals * disciplining and terminating employees * building effective communication skills--both up and down the...