Нравится LibRing?
Расскажи друзьям:
Dr. Rick Brinkman, Dr. Rick Kirschner

Dealing with People You Can't Stand: How to Bring Out the Best in People at Their Worst

Обложка книги Dealing with People You Can't Stand: How to Bring Out the Best in People at Their Worst

Книгу можно купить в интернет-магазинах:

· OZON.ru 1162р. [Проверить наличие]
· OZON.ru 313р. [Проверить наличие]
· OZON.ru 649р. [Проверить наличие]
ISBN: 0071379444, 978-5-271-23799-7, 9780071379441
Издательство: McGraw-Hill (McGraw-Hill Trade)
Год издания: 2002
Страниц: 224
Формат: 60x90/16
The international bestseller--­­more than 500,000 copies sold! With their 1994 international bestseller, Dealing with People You Can't Stand, Drs. Rick Brinkman and Rick Kirschner armed a civility-starved world with no-nonsense strategies for dealing with difficult people with tact and skill. Since then, cell phones, the Internet, voice mail, and other technological wonders designed to bring people closer together have only made it that much harder to avoid "people you can't stand;" even worse, they've also created exciting new ways for annoying people to realize their talent for being pains in the butt. Updated and revised for the digital age, this new edition of Brinkman and Kirschner's bestselling guide shows readers how to successfully combat the whiners, grenades, tanks, snipers, close-talkers, pedants, and other rude, crude, and inconsiderate people who can ruin your day at work, in stores, on the street, in restaurants, at the movies, in...