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ISBN: 0891061371Издательство: Davies-Black Pub
Clashes between employees, breakdowns in communication, power struggles, friction with difficult people--problems and troublesome situations are everywhere in the workplace. Yet we often find ourselves unprepared or lack the training we need to resolve these everyday conflicts on the job. Author Gini Graham Scott now brings her proven approach for solving personal conflict into the workplace in Work With Me!, where she teaches us how to handle the emotional fallout of a workplace conflict, evaluate the factors contributing to the problem, and, with reason and intuition, determine the best strategy for creating a satisfying and lasting resolution. This hands-on guide shows anyone in an organization--workers, managers, supervisors, HR directors, and CEOs--how to effectively channel their negative emotions into a positive and productive solution for disruptive workplace conflicts.