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ISBN: 0894992368Издательство: Books for Business
Год издания: 2005
Travel and tourism is one of the fastest growing industries in the world. Occupying a vast sector of the economy, the industry is comprised of countless individuals and companies that provide a wide assortment of services to travelers. With the number of travelers increasing annually throughout the world, it is expected that the travel and tourism sector will continue to expand. When people travel for pleasure or business, most turn to travel agents to help them plan their trips. Thus, the travel agent is at the hub of the industry. It is the travel agent who guides travelers through the maze of choices for transportation, accommodations, tours, and rentals. While the Internet enjoys much press for the alternatives it offers to travelers who wish to book their own flights and hotels, the fact is that travel agents in the United States alone account for the sale of three out of every four airline tickets and the sale of nine out of ten cruise packages. In 1999, U.S. travel agencies...