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Customer Service Training 101: Quick And Easy Techniques That Get Great Results

Обложка книги Customer Service Training 101: Quick And Easy Techniques That Get Great Results

Книгу можно купить в интернет-магазинах:

· OZON.ru 1591р. [Проверить наличие]
· OZON.ru 1039р. [Проверить наличие]
ISBN: 0814472907, 9780814472903
Издательство: AMACOM
Год издания: 2005
Страниц: 207
If the true face of any organization is its customer service people, then nothing is more important than the training of these crucial employees. Customer Service Training 101 offers an easy-to-implement approach for busy managers and trainers