Обложка книги Customer Service Training 101: Quick And Easy Techniques That Get Great Results

Customer Service Training 101: Quick And Easy Techniques That Get Great Results

ISBN: 0814472907; 9780814472903;
Издательство: AMACOM
Страниц: 207

If the true face of any organization is its customer service people, then nothing is more important than the training of these crucial employees. <i>Customer Service Training 101</i> offers an easy-to-implement approach for busy managers and trainers