Обложка книги Foundations of IT Service Management: based on ITIL

Foundations of IT Service Management: based on ITIL

ISBN: 9077212582;
Издательство: Van Haren Publishing
Страниц: 231

This bestselling publication is an indispensable guide to IT Service Management as defined by ITIL, particularly for anyone taking the Foundation exams. *Covering Service Support, Service Delivery and Security Management *Containing official ITIL

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Since 2001 the Van Haren Publishing ITIL Pocket Guides …