Working Through Conflict: Strategies for Relationships, Groups, and Organizations (5th Edition)
Joseph P. Folger, Marshall Scott Poole, Randall K. StutmanISBN: 0205414907;
Covering the whole range of conflict settings--interpersonal, group, and organizational--Working Through Conflict provides an introduction to conflict management that is firmly grounded in current theory and research. Encompassing a broad spectrum of pspectives, the book includes an abundance of real life case studies that illustrate concepts and help readers apply theory. Business people and professionals in almost any field who are interested in learning how to resolve conflict in the workplace.