Professional Office Procedures (4th Edition)
Susan H. CoopermanISBN: 0131183834;
KEY BENEFIT : The purpose of the book is to train people to think, to work under stressful and difficult situations, and to perform office duties in a professional manner. KEY TOPICS : This book covers document preparation, communications, processing the mail, computers in the office, management of records, meetings and conferences, travel, terminology of business and E-commerce, seeking employment and continuing to grow in your profession. MARKET : For office managers and professionals, new employees, professionals in transition, and professionals returning to the workforce.