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ISBN: 0-96604-361-8Издательство: DCD Publishing
Год издания: 1999
Telephone selling is moving into the 21st Century, and Friendly Persuasion empowers you with the skills required to become exemplary at communicating and selling over the telephone. Friendly Persuasion provides a comprehensive, in-depth examination of telephone selling for anyone who sells, or wishes to sell, in the most competitive marketplaces in the world. Whether you are a novice who sells occasionally, a student of communications and marketing, or a veteran sales representative who makes your career selling by telephone, Friendly Persuasion will provide you with hundreds of dynamic tools to increase your performance and success on the telephone. This one-of-a-kind force must be the telephone sales bible that you keep by your side!