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ISBN: 0750666153, 9780750666152Издательство: Butterworth-Heinemann
Год издания: 2005
Book DescriptionIn order to meet the recommendations, requirements and specifications of ISO 9001:2000, organisations must undertake an audit of their own quality procedures and those of their suppliers. Likewise, when supplying ISO 9001:2000 accredited customers, suppliers must be prepared to undergo a similar audit. Revised, updated and expanded, ISO 9001:2000 Audit Procedures describes the methods for completing management reviews and quality audits, and outlines the experiences of working with9001:2000 since its launch in 2000. It also includes essential new material on process models, generic pocesses, the requirements for mandatory documented procedures, and detailed coverage of auditors questionnaires. * Internal, external and third-party audits are central to ISO 9001:2000 accreditation * A new edition, updated in the light of three years experience with the standard and with essential information on the relationship of ISO 9001:2000 with other quality and...