Winning With Difficult People (BARRON'S BUSINESS SUCCESS GUIDES)
Arthur H. Bell, Dayle M. SmithISBN: 0764124528;
The authors point out twelve difficult personality types that can be found in business environments, then offer tips to help readers understand what makes them tick and how the rest of us can best cope with them. Advice includes methods for transforming potential problems into "getting-ahead" advantages.
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