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Muriel Solomon

Working With Difficult People

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· OZON.ru 11165р. [Проверить наличие]
ISBN: 0735202915
Издательство: Prentice Hall Press
Who hasn?t been frustrated by the unnecessary stress and aggravation caused by troublesome co-workers? This hard-hitting desktop book provides all the proven techniques and strategies to create better relationships with the people at work who can make life miserable. Conveniently organized in an A-to-Z format for quick, easy reference, Solomon offers practical ways to turn awkward situations to your advantage. Learn to cope with hostile, presumptuous, manipulative, or critical co-workers,and get cooperation as well as respect from colleagues.