Workplace Studies: Recovering Work Practice and Informing System Design
Paul Luff, Jon Hindmarsh, Christian HeathISBN: 0521598214;
This important new book brings together key researchers in Europe and the United States to discuss critical issues in the study of the workplace and to outline recent developments in the field. The collection is divided into two parts. Part I contains a number of detailed case studies that not only provide an insight into the issues central to workplace studies but also some of the problems involved in carrying out such research. Part II focuses on the interrelationship between workplace studies and the design of new technologies.
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