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ISBN: 9812389075Издательство: World Scientific Publishing Company
Год издания: 2004
Book DescriptionThis book presents a socio-technical view of strategic information systems issues such as enterprise systems implementation and management, knowledge management, customer relationship management, and e-government initiatives. It contains eight case studies documenting experiences of utilizing enterprise systems and e-government initiatives in organizations and government agencies from Asia-Pacific countries such as Australia, India, Singapore, and South Korea. The book provides regional (Asia-Pacific) coverage highlighting empirical case studies ? involving both private and public organizations ? of strategic information systems practices covering both the developed and developing economies. These in-depth, well-written casematerials will be helpful to organizations and government agencies planning to implement enterprise systems and e-government initiatives. These cases can also be beneficial to classroom teaching and discussions.