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The IT Strategy Management Process: Supporting IT Services Through Effective Knowledge Management

Обложка книги The IT Strategy Management Process: Supporting IT Services Through Effective Knowledge Management

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ISBN: 9077212264
Издательство: Van Haren Publishing
Год издания: 2005
Страниц: 136
The ways that IT operations of medium and large companies have changed considerably in recent years are addressed in this guide to supporting IT services through effective knowledge management. Topics such as agility, governance, risk management, knowledge management, business intelligence, quality, and ITIL are covered. How each of these topics affect strategy and, in turn, guide and direct implementation instructions such as standards and best practices is also discussed.
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