The Complete Idiot's Almanac of Business Letters and Memos
Tom GormanISBN: 002861741X;
Stuck for the right way to write a letter or memo? Worry no more; the Almanac has all the answers, as well as some of the best samples around. In addition, there are clear instructions on how to customize the samples for your own special use. Chock full of outlines for creating what you need when you need it. Also contains key advice for writing on the Internet.
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