Обложка книги Tele-Stress - Relief For Call Center Stress Syndrome

Tele-Stress - Relief For Call Center Stress Syndrome

ISBN: 1578200296; 9781578200290;
Издательство: CMP Books
Страниц: 124

Surveys indicate that 98 percent of call-center employees receive at least one stressful call each day. Irate customers are the leading cause of tele-stress. The author explains what it is, how it affects the body, and how to overcome it with commonsensestrategies.