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· OZON.ru 10891р. [Проверить наличие]
ISBN: 1567204619Издательство: Quorum Books
To cope with the chaotic new business environment, organizations must find ways to manage the problems of change--but also the process of change itself. Yesterday's solutions are obsolete. Innovative solutions are rare, yet even the best require not onlythe efforts of individuals but other "agents" as well. Sims sees change agents throughout any organization and at all levels--line and staff people, human resource specialists, and those who have hitherto had little reason to tackle such tasks and have not been accountable for their outcomes.