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ISBN: 0875463576Издательство: Cornell University Press
Employees expect organizations to offer an equitable distribution of rewards in promotion, compensation, and job challenge to those who work hard. According to Sonia Ospina, the realities of the workplace confound that expectation, since organizational practices of labelling and ranking individuals create inequality. For this reason, Ospina suggests that an appreciation of how employees experience and resolve the contradiction between expectation and reality is prerequisite to understanding work attitudes in contemporary organizations.