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ISBN: 1403932522Издательство: Palgrave Macmillan
This book brings together the research evidence on occupational violence and bullying, estimates the costs to organizations and the community at large, examine the overlaps between manifestation in the broader community and the extent of spillover into workplaces, and identifies preventive interventions that may safeguard organizations from these threats. Opportunities for safeguarding strategies to add value to organizational skills, productivity, quality and reputation amongst clients, investors and government stakeholders are emphasized.