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ISBN: 0873895797Издательство: ASQ Quality Press
Год издания: 2003
Book DescriptionThere are a variety of tools and techniques available to improve or change an organization, but how do executives and senior management decide which are right for their organization? The Executive Guide to Improvement and Change isdesigned to help managers and executives understand the many different approaches to organizational change and improvement, and then make an educated decision on which are right for them. The book explains that there is not one technique that works best for any organization, but rather that managers and executives need to develop their own strategies with a blending of different methods. The authors share the tools and techniques that they have used to successfully make changes and improvements in their own organizations, and include examples from manufacturing, healthcare, service, government, telecommunications, education, and more. The Executive Guide to Improvement and Change was written to be a quick read for busy...