Mediation in the Workplace: A Guide for Training, Practice, and Administration
Rebecca Jane WeinsteinISBN: 1567203361;
A workplace mediation program supplements or replaces institutional grievance processes in order to increase job satisfaction, boost productivity, reduce employee turnover, and decrease the chances of legal action. Weinstein, a social worker and a labor employment lawyer, provides a powerful administrative, educational, and training tool for human resource professionals, administrators, peer and professional mediators, and students of mediation.
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