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ISBN: 0750670614, 9780750670616Издательство: Butterworth-Heinemann
Год издания: 2010
It is said that a little knowledge is a dangerous thing. It is a time honored cautionary statement that has suddenly acquired a new urgency. A little knowledge is dangerous, because as a force for dramatic change, knowledge today is revolutionary. More is known and being learned everyday than was ever known or learned before. As a direct result, the pace of change-and that means change in the sense of everything from business to economics, science, medicine, and politics-is beginning to accelerate much more rapidly than ever before in mankind's history. The purpose of this book then is twofold. First it is to provide a broader case for action for knowledge management-to explain what it is, why it has come about and why it is important. In this regard, we take a step back and try to understand the root causes behind the knowledge management techniques are very different, and in many ways more important, than the sort of process or productivity improvement techniques we have...