Everyday Crisis Management: How to Think Like an Emergency Physician
Mark L. FriedmanISBN: 0971845204;
"Everyday Crisis Management" is an action guide that teaches the principles of decision-making and critical action utilized by professional crisis managers. Techniques are explained, illustrated by real life examples (including lessons from 9/11/01) and reinforced through exercises. It is an invaluable handbook for business people, emergency personnel and every citizen.
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