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Peter Wilson, Sue Bates

The Essential Guide to Managing Small Business Growth

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ISBN: 0470850515, 9780470850510
Издательство: John Wiley & Sons
A cliche it may be but we are living in ever more turbulent times. Business decision-making has become more challenging and unpredictable than ever: we experience unforeseen and often cataclysmic changes in consumer demand, both at home and in export markets; customers continue to demand more, more quickly and for less; new laws and regulations abound; competitors steal loyal customers; and, increasingly, a call centre has replaced the advice that once could be found from a Small Business Adviser. This book provides all the information that a Small Business owner, director or manager will need in every facet of growing the business in a practical, easy to use format