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ISBN: 1567200672Издательство: Quorum Books
In this guide for those who facilitate group interactions within any public or private organization, Webne-Behrman gives specific strategies for conducting effective meetings, resolving conflicts within a group, building consensus among group members, and managing the work of groups over time. His book is a unique combination of practical advice and conceptual analysis. With examples from his extensive consulting experience and case studies from other sources, this book will be of value not only to experienced facilitators, mediators, and consultants, but also to executives and managers who need to become familiar with group facilitation.