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ISBN: 0595214010Издательство: Writers Club Press
How can you obtain real productivity results from all this Web technology your company has just purchased ? How can you master the confusing watershed of over-hyped concepts, killer-apps and born-again Pure-play consultants ? This book is the outcome of many discussions with managers dealing with the rise of e-business - at firm and/or team level. Pundits claim that the Web and its applications are poised to trigger a profound workplace revolution. However, most people confuse two related but different issues: - technological revolutions are those ground-breaking scientific or technological achievements that drastically change the tools used to produce a good or service; - productivity (or managerial) revolutions are changes in methods, organization or use of tools which result in vast increases in per capita output. This book shows that the web's real promise lies in a service productivity revolution. It is structured to help the reader in his or her understanding of this three-step...