Managing Knowledge : A Practical Web-Based Approach (Addison-Wesley Information Technology Series)
Wayne Applehans, Alden Globe, Greg LaugeroISBN: 020143315X;
Building and maintaining a successful corporate Intranet and Extranet goes well beyond developing the network and setting up Web servers. After the network is in place, then what? Managing Knowledge is the first practical guide to using knowledge management techniques to ensure that your Intranet and Extranet deliver the right content to the right people at the right time. Based on the authors' experience developing J.D. Edwards' Intranet and Extranet, this book contains examples and helpful tips on howto get started with a web-based knowledge management initiative. The book clearly explains how to decide what content to include on your site and how to create a "knowledge architecture" for your organization. Managing Knowledge concludes with a list of steps that you can take in the next 90 days to get your KM project off the ground.
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