Managing Knowledge Work
Susan Newell, Maxine Robertson, Harry Scarbrough, Jacky SwanISBN: 0333962990;
Designed as a true teaching text complete with pedagogical features to support learning, this book will provide a rigorous yet accessible approach to the new area of knowledge management. Based on empirical research rather than anecdotal evidence, the text is written specifically for a student audience rather than an academic one.
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