360 Feedback: Strategies, Tactics and Techniques for Developing Leaders
John E. Jones, William L. BearleyISBN: 0-87425-356-X;
This handbook presents concrete methods of creating, adapting and using survey methods to provide sharply targeted feedback to leaders. It contains case examples of applications of 350* feedback, and spells out steps for creating instruments, analyzing data from them, and providing feedback in ways that both inform and inspire.
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