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ISBN: 078794744X, 9780787947446Издательство: Jossey-Bass/Pfeiffer
Do have the necessary ingredients to measure performance? Follow the recipe in this easy-to-use, easy-to-understand guide focused specifically on performance measurement-and create the system your organization needs to measure performance, now and in the future. This book is what every human resource development professional has been asking for: A simple, user-friendly, cookbook approach to all the steps involved in measuring performance Easy access to current,relevant, and reliable training, business, and financial information Help with making the fact-based, data-driven training- and performance-related decisions that all HRD professionals have to make A guide to designing, implementing, and managing a performance measurement system A set of generic, customizable templates, tools, job aids, and techniques included on CD-ROM With an ever-increasing demand for accountability in training and employee...