Книгу можно купить в интернет-магазинах:
· OZON.ru 2459р. [Проверить наличие]
ISBN: 1893435040Издательство: Williams Custom Publishing
The problems of recruiting, motivating and retaining front-line employees are paramount in today's full employment economy. McIntosh knows that leadership is both art and skill. In his new book, he carefully articulates the formula for combining the two.The careful reader-business manager can, by referring to this manual again and again, reduce the high cost of turn-over and implement steps to improve employee morale.